Terms of Service
Rental Terms
These Rental and Sales Terms of Service ("Terms") govern all quotes, rentals, purchases, deliveries, pickups, services, and related transactions provided by M.D.N. Unlimited, LLC in Maryland, USA. By accepting a quote, placing an order, taking possession of equipment, or purchasing inventory, the client agrees to these Terms.
1. Quotes and Orders
All quotes are subject to availability, scheduling, correction of errors, and final approval by M.D.N. Unlimited, LLC. Equipment, inventory, and services are not reserved until confirmed by M.D.N. Unlimited, LLC. Any requested discount, rate adjustment, waiver, credit, or special pricing arrangement must be approved by M.D.N. Unlimited, LLC before the rental or sale begins. No discount will be applied retroactively after the rental starts or after goods are delivered, released, or sold.
2. Payment Terms
Unless otherwise agreed in writing by M.D.N. Unlimited, LLC, all invoices are due on a Net 30 basis from the invoice date. Any balance not paid in full within 30 calendar days of the invoice date may be charged a late fee for each 5 working day period that passes after the initial 30-day period, until the balance is paid in full. M.D.N. Unlimited, LLC may also suspend future rentals, sales, pickups, deliveries, services, or account activity until all outstanding balances, fees, and costs are paid.
3. Rental Period and Client Responsibility
The client is responsible for all rented equipment from the time it is delivered, released, or picked up until it is returned to and accepted by M.D.N. Unlimited, LLC. The client shall use all rented equipment in a safe, lawful, and proper manner, only for its intended purpose, and only by qualified persons where applicable.
4. Condition, Inspection, Damage, and Reporting
The client shall inspect all equipment and purchased goods promptly upon receipt. The client must document and report any visible damage, shortages, missing parts, unsafe conditions, or performance issues to M.D.N. Unlimited, LLC as soon as discovered. During the rental term, the client must record any damage and report it to M.D.N. Unlimited, LLC promptly. Failure to report damage, loss, malfunction, or condition issues does not relieve the client of responsibility.
5. Returns, Repair, Replacement, and Loss
All returned equipment will be inspected by M.D.N. Unlimited, LLC after return. The client may not replace, substitute, repair, modify, discard, or authorize replacement of rented equipment without prior written approval from M.D.N. Unlimited, LLC. Any replaced equipment, substitute equipment, or disposal not approved by M.D.N. Unlimited, LLC will be considered lost. Lost, stolen, destroyed, missing, unapproved replacement, or irreparably damaged equipment may be charged to the client at the replacement cost determined by M.D.N. Unlimited, LLC, together with any related labor, transport, cleaning, handling, administrative, inspection, downtime, and other associated costs.
6. Sales Terms
All sales are final. No return, refund, credit, exchange, or cancellation will be accepted unless M.D.N. Unlimited, LLC agrees otherwise in writing before delivery or release. The client is responsible for confirming specifications, quantities, suitability, and compatibility before purchase.
7. Delivery, Pickup, and Access
If delivery, pickup, installation, removal, or site services are provided, the client shall provide safe and timely site access, accurate address information, a responsible on-site contact, and any necessary permits, permissions, or site coordination. Delays caused by site inaccessibility, unsafe conditions, third parties, weather, restricted access, missing information, or scheduling changes may result in additional charges.
8. Taxes, Fees, and Additional Charges
The client is responsible for all applicable taxes, governmental charges, permit costs, tolls, access fees, disposal fees, and other pass-through charges unless a valid exemption is approved by M.D.N. Unlimited, LLC in advance. Additional charges may apply for damage, excessive cleaning, missing components, late return, standby time, after-hours work, rescheduling, or other out-of-scope items.
9. No Unauthorized Transfers
The client may not sub-rent, lend, assign, relocate, alter, or transfer any rented equipment or purchased item subject to ongoing obligations without prior written consent from M.D.N. Unlimited, LLC.
10. Limitation of Liability
To the maximum extent permitted by law, M.D.N. Unlimited, LLC shall not be liable for indirect, incidental, consequential, special, exemplary, or lost-profit damages arising from or related to any rental, sale, delay, service interruption, equipment failure, site condition, or client use. The client remains responsible for safe operation, site control, and compliance with applicable law.
11. Indemnification
The client shall defend, indemnify, and hold harmless M.D.N. Unlimited, LLC from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorney's fees, arising out of or related to the client's possession, use, misuse, storage, transportation, handling, return, resale, or failure to protect rented or purchased items, except to the extent caused solely by the gross negligence or willful misconduct of M.D.N. Unlimited, LLC.
12. Governing Law and Disputes
All disputes, claims, chargebacks, complaints, or legal proceedings arising from or related to rentals, sales, invoices, equipment, or services provided by M.D.N. Unlimited, LLC must be brought, filed, and disputed in Maryland. These Terms shall be governed by the laws of Maryland, USA, without regard to conflict-of-law rules.
13. Entire Agreement
These Terms, together with any approved quote, invoice, scope, or written agreement issued by M.D.N. Unlimited, LLC, constitute the governing agreement between the parties unless M.D.N. Unlimited, LLC signs a separate written agreement stating otherwise.
Service Terms
These Service Terms of Service ("Terms") govern all professional, technical, field, delivery, coordination, installation, mapping, consulting, production support, and related services provided by M.D.N. Unlimited, LLC in Maryland, USA. By accepting a quote, scheduling work, authorizing service, or receiving deliverables, the client agrees to these Terms.
1. Quotes, Scheduling, and Approval
All service quotes are subject to scheduling, personnel availability, correction of errors, and final approval by M.D.N. Unlimited, LLC. Any requested discount, pricing exception, credit, waiver, or special rate must be approved by M.D.N. Unlimited, LLC before the service starts. No discount will be applied retroactively after the service begins, after staff is dispatched, or after deliverables are issued.
2. Payment Terms
Unless otherwise agreed in writing by M.D.N. Unlimited, LLC, all invoices are due on a Net 30 basis from the invoice date. Any unpaid balance remaining after 30 calendar days from the invoice date may be assessed a late fee for each 5 working day period that passes after the original 30-day term, until paid in full. M.D.N. Unlimited, LLC may suspend future work, delivery of files, updates, revisions, scheduling, dispatch, or additional services until all outstanding amounts are paid.
3. Scope of Work
A written Scope of Work is required for any service that involves additional vendors, subcontractors, outside employees, third-party crews, on-site coordination, shared job sites, access restrictions, or multi-party operations. The Scope of Work must identify responsibilities, site conditions, schedule expectations, deliverables, dependencies, and any third-party coordination requirements. If a required Scope of Work is missing, incomplete, delayed, or inaccurate, M.D.N. Unlimited, LLC may delay, pause, reschedule, or refuse the affected service without liability.
4. Client Responsibilities
The client shall provide accurate project information, timely approvals, complete instructions, safe site access where applicable, and a qualified point of contact. The client is responsible for permits, permissions, access authorization, utility coordination, site readiness, and all third-party information necessary to perform the service unless otherwise agreed in writing.
5. Changes and Additional Work
Any change in schedule, scope, site conditions, deliverables, turnaround, assumptions, third-party requirements, revisions, or support needs may result in added fees, revised deadlines, or both. Work requested outside the original approved scope may be billed separately at the rates determined by M.D.N. Unlimited, LLC.
6. Delays and Scheduling Impacts
M.D.N. Unlimited, LLC is not responsible for delays caused by incomplete client information, inaccessible sites, weather, third-party delays, permit issues, utility conflicts, unsafe conditions, force majeure events, or client-requested revisions. If work is delayed, interrupted, or rescheduled for reasons outside the reasonable control of M.D.N. Unlimited, LLC, additional charges may apply.
7. Deliverables and Review
The client shall review deliverables promptly and report any claimed errors, omissions, or requested corrections within a reasonable time after receipt. Deliverables are based on the information provided to M.D.N. Unlimited, LLC and may require revision if source information changes, if site conditions differ, or if the approved scope changes.
8. Third Parties and On-Site Personnel
Where additional vendors, subcontractors, or outside employees are present or involved, the client is responsible for coordination unless expressly assigned otherwise in the Scope of Work. M.D.N. Unlimited, LLC may rely on information provided by the client or third parties and is not responsible for third-party acts, omissions, delays, damage, site interference, or unauthorized instructions.
9. Taxes, Fees, and Charges
The client is responsible for all applicable taxes, permit costs, travel costs, access fees, rush fees, after-hours charges, third-party pass-through charges, and other amounts identified in a quote, invoice, Scope of Work, or supplemental billing record unless expressly waived in writing by M.D.N. Unlimited, LLC.
10. Limitation of Liability
To the maximum extent permitted by law, M.D.N. Unlimited, LLC shall not be liable for indirect, incidental, consequential, special, exemplary, or lost-profit damages arising from or related to services, delays, revisions, third-party coordination, incomplete information, or project outcomes. The client's exclusive remedy for a proven service issue shall be limited to the amount actually paid to M.D.N. Unlimited, LLC for the affected service, to the extent permitted by law.
11. Indemnification
The client shall defend, indemnify, and hold harmless M.D.N. Unlimited, LLC from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorney's fees, arising from the client's project, site, instructions, third-party coordination, use of deliverables, or failure to provide accurate information, except to the extent caused solely by the gross negligence or willful misconduct of M.D.N. Unlimited, LLC.
12. Governing Law and Disputes
All disputes, claims, invoice challenges, complaints, or legal proceedings arising from or related to services performed by M.D.N. Unlimited, LLC must be brought, filed, and disputed in Maryland. These Terms shall be governed by the laws of Maryland, USA, without regard to conflict-of-law rules.
13. Entire Agreement
These Terms, together with any quote, invoice, Scope of Work, work order, or written approval issued by M.D.N. Unlimited, LLC, constitute the governing agreement between the parties unless M.D.N. Unlimited, LLC signs a separate written agreement stating otherwise.